Privacy Policy

When you contact KANNIE Professional Cleaning or submit a quote request through our website, we may collect information such as:

• Full name
• Email address
• Telephone number
• Type of cleaning requested
• Property type
• Number of bedrooms and bathrooms
• Approximate square footage
• Preferred service date
• Additional information provided in your request
• Other information you voluntarily provide when communicating with us

We may also collect information necessary to manage an appointment once a service has been confirmed.

KANNIE Professional Cleaning may use personal information to:

• Respond to quote and service requests
• Provide estimates and discuss cleaning services
• Schedule and manage appointments
• Confirm, update, or cancel appointments
• Communicate with clients regarding their services
• Process deposits and service payments
• Maintain appropriate business and service records
• Respond to questions, concerns, or complaints
• Improve our services and customer experience
• Meet legal, accounting, or regulatory requirements

We will only use personal information for purposes that are reasonably appropriate and connected to the services we provide.

KANNIE Professional Cleaning does not sell or rent clients' personal information.

Personal information will not be disclosed to third parties except where necessary to operate our business and provide our services, where the client has provided consent, or where disclosure is permitted or required by law.

For example, information may be shared with service providers that help us operate our website, communicate by email, process payments, or maintain the security and functionality of our systems.

These service providers are only provided with information reasonably necessary for the service they provide.

KANNIE Professional Cleaning takes reasonable measures to protect personal information against unauthorized access, use, disclosure, loss, or theft.

We use appropriate administrative, technical, and physical safeguards based on the nature of the information we collect.

Access to client information is limited to individuals or service providers who reasonably require the information to perform their responsibilities.

KANNIE Professional Cleaning keeps personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, and meet legal or accounting requirements.

When information is no longer required, we will take reasonable steps to securely delete, destroy, or otherwise dispose of it.

Clients may request access to the personal information KANNIE Professional Cleaning has about them, subject to applicable legal restrictions.

Clients may also request that inaccurate or incomplete information be corrected.

To make a privacy request, please contact us using the information below.

By voluntarily providing personal information to KANNIE Professional Cleaning, including through our website quote form or other communications, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy, where consent is required.

Where appropriate, you may withdraw your consent to certain uses of your personal information. Please note that withdrawing consent may affect our ability to provide certain services or communicate with you.

Submitting a quote request through the KANNIE Professional Cleaning website does not automatically create a booking or service agreement.

The information submitted through the quote form is used to review your request, contact you, discuss your cleaning needs, and provide an estimate or arrange a service.

A booking is only confirmed after the service details, price, date, and required deposit have been agreed upon.

KANNIE Professional Cleaning

Phone: 613-978-9693

Email: kannieprocleaning@gmail.com

Website: kanniecleaning.ca

Service Area: Ottawa & surrounding areas

KANNIE Professional Cleaning may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable requirements.

The most recent version will be posted on our website with the applicable Last Updated date.

Last Updated: September 14, 2026